Refund policy
Returns & Refunds Policy
We accept returns on unused and unopened products within 14 days of delivery.
How to Initiate a Return
Customers must contact us at info@olivefarmacy.com before returning any item. Unauthorized returns will not be accepted.
Return Conditions
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Products must be unused, unopened, and in original packaging
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Customers are responsible for return shipping costs
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.
Allergic Reactions
Refunds related to allergic reactions are handled at our discretion and evaluated on a case-by-case basis.
Refund Method
Approved refunds are processed back to the original payment method within 5–10 business days after the returned item is received and inspected.
Non-Returnable Items
Opened products, used products, gift cards, and sale/final-sale items cannot be returned.